I helped build a supportive and welcoming community for 106 residents in the residence halls by planning and hosting events that encouraged connection, relaxation, and a sense of belonging. I regularly supported residents by mediating conflicts, including roommate disagreements, through open, respectful communication. While on duty, I assisted a residential community of over 1,000 students, responding to a wide range of situations, from routine check-ins to more serious concerns; while prioritizing safety and well-being. This experience deepened my understanding that many challenges are not immediately visible and reinforced the importance of approaching others with empathy, patience, and understanding.